If you are a restaurant owner or manager, we tell you exactly why you need an online ordering website for your restaurant.
Nowadays, Technological progress and the bustling life of people made everyone look for speeding up their activities. Everyone is trying to save time, and people are looking for the fastest way to do anything.
So as a business owner, it would be best if you value your customer’s time. If you have a restaurant, then all your business depends on the customer.
Boost your restaurant sales
Naturally, you want to sell more, and you can achieve this goal faster by having an excellent online ordering website for your restaurant.
Selling online on a website or mobile application can be very helpful these days, as everyone tries to save time. You can also increase your sales with some sales tricks. For example, by giving your customers some discounts, or a special menu for events, Or discounts for introducing your restaurant to others, they all can increase your sales and make more profit.
Get ride of third-party companies and build your brand
Maybe you’re working with some third-party companies like Uber-eats or Grubhub. They usually charge very high commissions, varying from 15% to 40% on each order, imagine how much it would be if you save this amount for yourself. By using your online ordering system, you can keep your profits in your pockets, and you can also implement loyalty programs, so both you and your customer take advantage.
Save your customers time
When customers come to the restaurant, they will naturally take more time from the staff, but when the order is registered online, your staff fatigue and stress decrease, and they can be more productive.
Fewer Misunderstandings and happier customers by having an excellent online ordering website
With the help of an online ordering system, you can reduce Misunderstandings because everything will register on your website.
Imagine a crowded restaurant where customers give their phone calls, but the restaurant staff may misunderstand their orders. These misunderstandings can occur more when you don’t have an online ordering website for your restaurant. And because of that, they may no longer order food from your restaurant. No one wants to lose a customer.
Increase the loyalty of customers to your restaurant
When you give an easy to use online ordering website or mobile apps to your customers, you can quickly turn them to your loyal restaurant users. By using our loyalty system, you can achieve this goal faster, and it’s effortless.
You give back some bonus from their order to their pocket (e.g., 10%), and they can use it for their next orders, this way they will have more eager to order from you again. And next time if they want to order something, they will come back to your website because they want to use their bonus and this means more profit for you.
Most in-person customers will not share their feedback with you if they are satisfied or dissatisfied with your restaurant’s foods. It confuses you, and you don’t know what your weaknesses and strengths are.
By having an online food ordering system, customers can quickly post their feedback on the website or apps.
Therefore having an online ordering system can help maintain or enhance the quality of your restaurant. If you have weaknesses, you can notice, and of course, you can fix them.
In the management section of your online ordering software, you can see all your customer’s comments, and you can see if customers often like a particular food from the menu.
Introducing new items to your menu
You can’t add a new food to your menu every time customers call your restaurant, but it’s possible with an online ordering website. You can easily add a new item to your online restaurant menu, and even include a discount with it. So you will always keep your restaurant’s menu up to date.
Drive more customers to your restaurant
Maybe you’re a local restaurant, but many people in that neighborhood haven’t seen or noticed your small restaurant. They may never have entered your restaurant for a variety of reasons.
But If you have a website for your restaurant or your mobile applications, Hungry customers who are searching online on Google to find a nearby restaurant they all can find your website, and it leads to more sales
Therefore many new customers can access your restaurant menu without noticing the location of your restaurant.
having an online ordering website and mobile apps can help you advertise better for your restaurant
Making progress in your business depends on the advertising you do. If you have a few customers, you can quickly sell more by starting online advertising for your restaurant. The world of advertising is vast. You can hire a professional photographer to take some beautiful photos of your foods and make some video ads. Beautiful images and videos work very well in attracting customers.
As you know, having a good location has a significant effect on your restaurant’s success. Having your restaurant website is the same.
Nowadays, almost everyone uses the internet, and nearly 95% of diners use it to research before they place their order.
FoodApp, as a service provider, offers you a 1-month free demo. Feel free to contact us now.
Author: Pardis Kiani